Effective Date: 01 August 2026

House of Still (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, subscribe to our newsletter, contact us or participate in our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

House of Still is a wellbeing and lifestyle platform focused on intentional living, mindful movement, education, community and meaningful experiences.

If you have any questions regarding this Privacy Policy, please contact us at:

Email: hello@houseofstill.com.au

Website: houseofstill.com.au

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

This may include:

• Your name
• Email address
• Phone number (if provided)
• Information submitted through contact forms
• Workshop or retreat enquiries
• Membership enquiries
• Any information you voluntarily provide to us

Newsletter Information

When you subscribe to Letters from House of Still, we collect:

• Email address
• Subscription preferences (where applicable)

Newsletter subscriptions are managed using Kit (formerly ConvertKit).

You may unsubscribe at any time using the unsubscribe link included in every email.

Technical Information

We may automatically collect information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral website
• General location information
• Website interactions

This information helps us improve the performance and user experience of our website.

3. Cookies

Our website uses cookies and similar technologies to:

• remember visitor preferences;
• understand website usage;
• improve website performance;
• analyse visitor behaviour;
• support website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function correctly.

4. How We Use Your Information

We use your information to:

• provide requested services;
• respond to enquiries;
• send newsletters;
• communicate updates;
• improve our website;
• understand visitor behaviour;
• manage bookings and registrations;
• maintain website security;
• comply with legal obligations.

We will never sell your personal information.

5. Email Communications

If you subscribe to our newsletter, you may receive occasional emails including:

• journal articles;
• reflections;
• workshops;
• retreats;
• events;
• community updates;
• new offerings.

You may unsubscribe at any time by clicking the unsubscribe link contained within every email.

6. Third-Party Services

We use trusted third-party providers to operate our website and services.

These may include:

• WordPress
• Elementor
• Kit (email marketing)
• Website hosting provider
• Google Analytics (if enabled)
• Payment providers (when applicable)
• Booking systems (when applicable)

These providers may process personal information on our behalf for the sole purpose of delivering their services.

7. Data Security

We take reasonable steps to protect personal information against:

• unauthorised access;
• misuse;
• loss;
• disclosure;
• alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• comply with legal obligations;
• resolve disputes;
• maintain business records.

Newsletter subscribers remain subscribed until they unsubscribe or request deletion.

9. Access and Correction

You may request access to the personal information we hold about you.

You may also request correction of inaccurate or outdated information.

To do so, please contact us using the details provided below.

10. Your Rights

Depending on your location, you may have rights to:

• access your personal information;
• request correction;
• withdraw consent;
• request deletion where appropriate;
• unsubscribe from marketing communications at any time.

We will respond to requests within a reasonable period, subject to applicable legal obligations.

11. International Data Transfers

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

12. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will delete it as soon as practicable.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website together with the effective date.

Your continued use of the website constitutes acceptance of any updated Privacy Policy.

14. Contact

For any privacy enquiries or requests relating to your personal information, please contact:

House of Still

Email: hello@houseofstill.com.au

Website: houseofstill.com.au